Changing Your Password and Deleting Your Account

Change Password

Update your password anytime in Settings → Security:
1. Enter your Current Password
2. Enter your New Password
3. Confirm New Password
4. Click Update Password

All fields include a visibility toggle (👁) so you can double-check what you're typing.

Tips for a strong password:

At least 8 characters

Mix uppercase, lowercase, numbers, and symbols

Don't reuse passwords from other services

Use a password manager

For additional security, enable two-factor authentication — see Setting up 2FA.

⚠️ Delete Account

This is permanent and cannot be undone. Deleting your account removes:

All websites and their configurations

All tours and hint bubbles

Your subscription and billing history

All account settings and preferences

How to Delete

1. Scroll to the Delete Account section
2. Read the warning carefully
3. Click Delete My Account
4. Confirm by entering your email address

Before You Delete

Export your tours first — download your configurations from the Tours page

Cancel your subscription — if you have an active Pro plan, cancel it in Billing first

Consider downgrading — you can switch to Free instead of deleting everything

There is no way to recover a deleted account. If you're unsure, reach out to us first.

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Next: Setting up 2FA