Terms of Service

Last updated: February 2026

1. Agreement to Terms

By accessing or using Illumate UI (operated by Patrik Duch s.r.o., "Company", "we", "us", or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service.

2. Description of Service

Illumate UI provides a platform for creating interactive product tours and user onboarding experiences for websites. Our service allows you to proxy external websites and create guided tours with hint bubbles and interactive elements.

3. User Accounts

To use our service, you must:

  • Create an account with accurate and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Be at least 18 years old or have parental consent
  • Accept full responsibility for all activities under your account

4. Acceptable Use

You agree not to:

  • Use the service for any illegal purpose
  • Violate any third-party rights, including intellectual property rights
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the service
  • Create tours for websites without proper authorization
  • Use the service to distribute malware or harmful content
  • Bypass or circumvent built-in safety mechanisms, including click-action restrictions
  • Use browser developer tools, console, or scripts to manipulate or override the service's default behavior on third-party websites
  • Use the service to automatically submit forms, trigger payments, delete data, or perform any destructive actions on third-party websites

5. Tour Interactions and Safety Restrictions

Illumate UI provides form auto-fill and element highlighting capabilities for use within interactive tours. By default, the service blocks automatic click actions on submit buttons, payment forms, and other potentially destructive elements on third-party websites.

When loading third-party websites within the tour builder, Illumate UI makes HTTP requests solely for the purpose of rendering and displaying page content. These requests are read-only and do not trigger any modifications, form submissions, or state changes on the target website.

You acknowledge and agree that:

  • Auto-fill actions are intended for demonstration and onboarding purposes only
  • Page loading requests are passive and do not perform any write operations on third-party websites
  • You are solely responsible for any consequences resulting from bypassing or modifying the service's built-in safety restrictions through browser console, scripts, or any other means
  • Illumate UI bears no liability for any unauthorized actions performed on third-party websites through manipulation of the service's default behavior
  • You must obtain proper authorization from website owners before creating tours that interact with their forms or elements

6. Indemnification

You agree to indemnify, defend, and hold harmless Illumate UI, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

  • Your use or misuse of the Service
  • Your violation of these Terms
  • Your violation of any rights of third parties, including website owners
  • Any tours you create that cause harm to third parties
  • Your circumvention of safety restrictions
  • Any claims by third-party website owners related to your use of the proxy feature
  • Your failure to obtain proper authorization for tour creation

7. Intellectual Property

The Illumate UI service, including its original content, features, and functionality, is owned by Patrik Duch s.r.o. and is protected by international copyright and other intellectual property laws. You retain ownership of the tours you create using our service.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • Implied warranties of merchantability and fitness for a particular purpose
  • Warranties that the Service will be uninterrupted, secure, or error-free
  • Warranties that the proxy feature will work with all websites
  • Warranties regarding the accuracy or reliability of any information
  • Warranties that tours will display correctly on all browsers or devices

You use the Service at your own risk. We do not guarantee compatibility with any third-party website.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • Illumate UI shall not be liable for any indirect, incidental, special, consequential, or punitive damages
  • This includes damages for loss of profits, data, goodwill, or other intangible losses
  • Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim, or $100 USD, whichever is greater
  • We are not liable for any actions taken on third-party websites through the Service
  • We are not liable for damages caused by your circumvention of safety features

10. Third-Party Websites

The Service allows you to interact with third-party websites. You acknowledge that:

  • We have no control over third-party websites and are not responsible for their content, privacy policies, or practices
  • Your interactions with third-party websites are solely between you and the website owner
  • We do not endorse or assume any responsibility for third-party websites
  • You must comply with the terms of service of any third-party website you access through our Service
  • Any legal issues arising from your use of third-party websites are your sole responsibility

11. Data Protection and Privacy

When using the Service to create tours, you may collect data from end users. You agree to:

  • Comply with all applicable data protection laws (GDPR, CCPA, etc.)
  • Obtain necessary consents from end users before collecting their data
  • Provide appropriate privacy notices to end users
  • Not collect sensitive personal data without explicit consent
  • Handle all collected data in accordance with applicable laws

Illumate UI is not responsible for your compliance with data protection laws.

12. Termination

We reserve the right to terminate or suspend your account immediately, without prior notice, for:

  • Violations of these Terms
  • Suspected fraudulent or illegal activity
  • Complaints from third-party website owners
  • Circumvention of safety restrictions
  • Any other reason at our sole discretion

Upon termination, your right to use the Service will immediately cease. We may delete your data without notice.

13. Dispute Resolution

Informal Resolution: Before filing any legal claim, you agree to contact us and attempt to resolve the dispute informally for at least 30 days.

Arbitration: Any dispute not resolved informally shall be settled by binding arbitration. You waive any right to a jury trial.

Class Action Waiver: You agree that any proceedings will be conducted only on an individual basis and not as a class action or representative action. You waive any right to participate in class actions against Illumate UI.

14. Service Modifications

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time, with or without notice. We shall not be liable for any modification, suspension, or discontinuation. We do not guarantee any specific uptime or availability.

15. Changes to Terms

We may modify these terms at any time. We will notify you of any material changes by posting the new terms on this page. Your continued use of the service after such modifications constitutes acceptance of the updated terms.

16. General Provisions

Severability: If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in full force.

Entire Agreement: These Terms constitute the entire agreement between you and Illumate UI regarding the Service.

No Waiver: Our failure to enforce any right or provision shall not constitute a waiver of such right or provision.

Assignment: You may not assign your rights under these Terms without our written consent. We may assign our rights at any time.

17. Contact Us

If you have any questions about these Terms of Service, please contact us at:

Company: Patrik Duch s.r.o.
Email: legal@illumateui.app

Illumate UI is operated by Patrik Duch s.r.o. By using Illumate UI, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.